Warranty conditions with Expired Proof of Purchase

I have my proof of purchase but it is invalid \ expired

Send in your unit with a copy of THIS FORM.

A technician will assess the unit and the Service Centre will provide a quotation on

  1. Repairing the Product where it is economically and physically viable or
  2.  Replacing the Product at a non warranty replacement price.

REPAIR PROCESS

When your unit is received it will be assigned a repair number. After reading your repair form, a technician will evaluate your unit to determine what repairs are needed and whether or not it is economically or physically viable to repair the unit..
You will have 7 days to respond, either accepting or declining the recommendation. If you accept the recommendation for repair or replacement you will need to provide payment. That can be in the form of a EFT,  or if you prefer, by MasterCard or VISA.
If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit or a comparable replacement of equal value and function will be shipped to you within 7 days if spare parts and\or replacement stock is immediately available, or within 4-6 weeks if spares and\or replacement stock is not immediately available.Additional delay may be unavoidable on occasion if a replacement item or spares are temporarily out of stock.

Unit 6 Rodium Industrial Park,
Fabriek Street
Strijdom Park
Randburg
P.O.Box 1090,
Ferndale, 2160, South Africa
Tel: +27 11 796 8960
Fax: +27 11 792 5258

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